Overview
What is BigTime Software?
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
TrustRadius Insights
Chat Review
From Bill4Time to BigTime Software
Big Time is a Big Deal!!!
BigTime saves Big "TIME"..
Good Support Team and Platform
Simple enough, but not perfect.
Pleased with customer support
Good software
Honest thoughts on BigTime in the workplace
BigTime filled all the boxes for us
track employees increase their productivity
Satisfied BigTime customer
Easy Customization
BigTime Software provided much-needed solutions!
Awards
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Reviewer Pros & Cons
Pricing
Essentials
$20
Advanced
$35
Premier
$45
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigTime Software?
BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.
Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.
BigTime Software Features
- Supported: Time Tracking
- Supported: Resource Allocation
- Supported: Expense Tracking
- Supported: Project Management
- Supported: Billing & Invoicing
- Supported: Reporting
- Supported: DCAA Timekeeping
- Supported: Cloud Integration
- Supported: Mobile App
BigTime Software Screenshots
BigTime Software Videos
BigTime Software Integrations
BigTime Software Competitors
BigTime Software Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | United States, Canada |
BigTime Software Downloadables
- How The iFish Group started getting paid two weeks earlier with BigTime
- About what PSA software is, how it works, and steps to evaluate the options.
- Professional service firms rely on invoicing as a way to collect timely payments from clients. This E-Book was designed to help solve common pain payments to do just that.
- This guide shows how to improve organic search results for professional services firms.
Frequently Asked Questions
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Reviews and Ratings
(64)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset Management division, for example, depends on BigTime to track employees' time by client and task, enabling them to measure productivity and identify bottlenecks in workflows. According to users, BigTime provides insightful data on time spent across clients, helping them understand their gross margins by client/project. The consulting department at Canadian Solar uses BigTime to create legal invoices, manage resources, and facilitate project management within the company. As reported by customers, implementing BigTime has allowed the company to fulfill work within established deadlines, thanks to its necessary tools for quick and comfortable performance.
Another industry that benefits greatly from BigTime is education. Users explain that BigTime Software is utilized to track student attendance and billing, providing administrative personnel with access to information for clients anywhere and allowing remote communication. Additionally, BigTime finds extensive use in accounting departments where it primarily serves as a tool for tracking time. All staff members submit timesheets through the system, which enables billing time to specific projects/clients. Moreover, BigTime is also used for budgeting and integration with QuickBooks and tax software.
For professional services firms, such as legal or consulting practices, BigTime serves as a comprehensive practice management software. It tracks time accurately, manages engagements and client information efficiently, and facilitates billing processes. Users have reported that all firm-wide departments benefit from using BigTime Software for time tracking, invoicing, reporting, project management, and providing payroll information. Its integration with QuickBooks streamlines operations further and eliminates the need for a separate modular system.
Video production companies find BigTime invaluable due to its features geared towards invoicing and project management. Users praise the ability of the software to input billable hours across multiple projects easily. At the same time, it acts as an efficient project management tool throughout the organization.
Overall, customers have found that BigTime Software saves them time, prevents wasted work, improves profitability, and helps maintain budgets. Its features for time tracking, expense tracking, budgeting, and invoicing make it an indispensable tool across various industries. With seamless integration with popular software like QuickBooks, BigTime provides users with accurate and up-to-date information for efficient decision-making.
Functionality of electronic payments: Several users have appreciated the functionality of being able to make payments electronically through the tool. This feature has been mentioned by multiple reviewers as a valuable aspect, allowing them to easily and efficiently handle financial transactions.
Automatic invoicing parameter: The ability to set a parameter for automatic invoices has been highlighted by a number of reviewers as a very useful feature. This functionality streamlines the invoicing process, saving time and effort for users who need to generate invoices regularly.
Wide range of templates for customizable reports: Many users have praised the tool for its extensive collection of templates, which allows them to create customizable reports tailored to their clients' needs. The availability of these templates provides flexibility and enables users to present information in a professional and organized manner.
Difficult User Interface: Some users have mentioned that the user interface of the tool is not intuitive, requiring them to open several tabs to find the information they are looking for. This has caused frustration and inefficiency in navigating the software.
Data Transfer Issues: Several reviewers have found it difficult to transfer data from QuickBooks to the tool, resulting in inconvenience and potential loss of important data. The lack of seamless integration between the two systems has been a common pain point for users.
Lack of Certain Features: Users have expressed their desire for certain features to be implemented in the software. Some users have requested the inclusion of a bank reconciliation option, while others have suggested connecting scheduling to billing for invoicing in advance. Additionally, there is a need for more customization options, such as deleting irrelevant fields and generating a two-year comparison report. These missing features limit the flexibility and functionality of the software according to user feedback.
Users recommend the following:
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Get a demo and try out BigTime before implementing it. Testing the system beforehand allows users to assess its suitability for their needs.
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Take advantage of excellent tech support and customer service. Reliable support is available to assist with any issues or questions.
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Customize BigTime to fit your firm's needs. Work with the implementation specialist to tailor the system according to specific requirements and expectations.
Overall, users find BigTime to be a versatile and comprehensive solution for tracking employee productivity, project tracking, profitability, time tracking, and invoicing clients. They recommend exploring its features through a demo, making use of tech support, and customizing the system to fit individual needs.
Attribute Ratings
Reviews
(1-25 of 31)Yes to BigTime Software!
The BigTime Software platform has allowed us to keep everything project related all in one place and be able to pull data/reports that can and look at project budgets, project time frames, staff utilization, estimates, remaining, and projections of hours and fees of contracted work.
Using BigTime Software has allowed staff and Project Managers alike to have a better view of hours remaining on a task and be able to manage projects more proactively, which helps with efficiency and client relationships.
We have found the BigTime Software interface to be user friendly and clean. Although the software platform is very capable of all our needs, it does not feel overwhelming or cluttered.
We are using the lower to mid-level tier of options and for our needs it has been working really well.
- Thorough and clean setup of each project/client - they have almost everything you need at your fingertips to manage data for each project/client.
- The Financials Tab - this is a quick overview of all the time/expense for each project and provides easy access if/when I need to move incorrectly logged time from a staffer.
- Time Entry - simple and easy to use. My staff are able to log time on their schedule which could mean on the fly throughout the day, end of each day, end of the week, end of the pay period. It saves previously entered Project/Tasks and all you have to do is enter hours. This saves time and is a feature our owner loves.
- BigTime Software Live Chat is a wonderful resource that I utilize regularly.
- Overall company friendliness and willingness to help and improve. BigTime Software is excellent in this area, their company culture seems to promote involvement from all levels and all areas and is always looking for ways to improve.
- More customization in invoice formatting (that I have control over)
- Reports - I definitely prefer the old layout view, but they are not as easy to use as I'd like
- The categories are not always clear to understand, what is what and/or how they are calculated can create extra work in excel post processing
- Printing to paper w/out having to export a PDF first
- Printing options in general (formatting, date ranges, details, etc.)
- This area is incredibly lacking in options
BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management.
BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
From Bill4Time to BigTime Software
- I like the prebill invoice review process
- Invoice formatting is easy to use.
- Creating new clients and projects is quick and easy
- We run into issues with BigTime Software syncing with Sage Intaact.
- I think the clients account information needs to be displayed better. It's not as clear cut as it should be when looking for a customers balance.
Big Time is a Big Deal!!!
- Time Tracking
- Expense Tracking
- Helps us Mamange the Client Activities for each staff member
- I love the Chat, but sometimes i want to speak to a rep by phone!
- The support tickets seem to take too long
BigTime saves Big "TIME"..
- Reporting
- Syncing with QB file
- Ease of Setup
- One thing track unentered time. I cant run a report that tells me who is missing time
Extremely impressed.
Good Support Team and Platform
- User friendly
- Customizable options
- Intergration tools
- time management
- accounting
- reporting
- project billables
- Allow more fields for customizable options
- Submit feature should be located differently or a pop up
- Previous screen when creating invoice templates
- Color view still needs work
Simple enough, but not perfect.
- Multiple time trackers with the ability to pause
- Customizable invoices
- LEDES Invoicing
- LEDES Invoicing
- Accounting System syncs especially as it relates to expenses
- Rate Updates should be programmable to coordinate with launch dates
Pleased with customer support
- Tracks hours by labor category and project
- Can customize reports
- I find it hard to customize some reports, but more technical staff can do so more easily than I do.
Good software
- QuickBooks integration.
- Tax software integration.
- Budget section.
- Allow for a date range in allocation screen being we have tasks yearly as opposed to a one time deal.
- A two year comparison report.
Honest thoughts on BigTime in the workplace
- Easy input of time and expenses, into either their website or mobile app
- Various invoice templates available
- Bulk processing of invoices for efficiency
- Currently there is no way to sort invoices in the approval screen by Team Lead, which means all of the Team Leads see everyone's invoices, not just their own
- Customizing your own report is not straightforward, and we usually end up reaching out to customer service for assistance
BigTime filled all the boxes for us
- time tracking
- engagement management
- ease of use
- sync with quickbooks
- syncing with quickbooks
- adding time to invoices
- client information management
track employees increase their productivity
- Time tracking.
- Reporting.
- Track hour of specific project.
- Good support.
- Improve mobile version.
Satisfied BigTime customer
- Time tracking
- Invoicing
- Tracking accumulated unbilled time and expenses by client
- Billable and unbillable time by team member
- Total work in process reporting
- Customer support
- Limitations on custom reporting
Easy Customization
- Customization.
- Accessibility.
- Tech support.
- Connecting the scheduling to billing for invoicing in advance of services.
- Deletion of fields that are not relevant to our company.
- Allowing the current credit balance to be added to a report for quick sorting.
BigTime Software provided much-needed solutions!
- Specific project-based time tracking
- Invoicing based on detailed time entries that assimilate into personalized template invoices
- The in-product customer service chat is extremely helpful and the representatives are knowledgable
- The project management side of the software is really clunky
- Certain batch changes to the clients and/or projects are not available
- When changing staffer rates, the unbilled time and expenses can fluctuate if you're not careful
BigTime Software Review - Engineering Consultants
- Invoicing is fairly easy
- Project management and tasks are easy to create
- Budgets are easily seen (monetary and time)
- For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
- Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Small Business Review
- It is intuitive.
- It is easy to use
- It helps us manage our tasks, which we weren't able to do in QuickBooks Online.
- I am having trouble figuring out how to drop time from invoice tracking (i.e.: billed as a lump sum, so I no longer want to see this time as a potential invoice that needs to be drafted).
- We still use QuickBooks and I have trouble uploading Invoices there.
- Invoice payment is difficult to navigate.
Best Time Tracking software out there!
- Fantastic customer support
- Custom reports
- Flexible configuration
- No room for improvement
BigTime Software Gives Big Results!
- We can issue various types of invoices
- Applying a payment is extremely easy
- I wish there were more on demand webinars
- It would be nice if an administrator was able to edit a staff members timesheet directly from their timesheet
This consulting service is only implemented in the information and technology department. We hope that in the future, it can be added to another department to maximize and streamline the work in our company.
One of the benefits [is] that we are obtaining from having implemented this consulting software in our company; [...] we can fulfill our work in the established term. Since it has the necessary tools to [...] [perform] quickly and comfortably, expanding our profitability and productivity [improved].
- I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
- Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
- I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
- I would like the platform to save information in its database of the clients with whom we perform any type of professional service.
- I would also like to see the bank reconciliation option implemented.
- Among the aspects that I do not like about this tool, [is] that its user interface is not so intuitive, which means that we have to open several tabs to find the information we are looking for.
- Job Costing
- Payroll
- Invoicing
- Live chat is sometimes hit or miss
- Reports are not clearly generated
- If you have to many columns it will cause a delay on the job list
Bigtime compared to Timeslips, Coupa and Ariba
- Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
- Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
- Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
- WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
- Logo Pixels
- Chat hours
Well suited for tracking time/expenses and drafting invoices
- Highly customizable invoice configuration
- Powerful reporting capabilities
- Customizable user permissions structure
- Easy budget tracking
- Responsive and helpful onboarding and customer support team
- The UI is not intuitive
- Lacks visual representation of budgets (no available graphs or charts)
- No dedicated proposals or estimates tab; these need to be treated as inactive projects
I would not recommend it for workflow tracking, as there is a gantt chart function but it's relatively clunky and difficult to utilize.
BigTime Software Review
- Easy on the Eyes - organized well
- Ability to access/open/navigate several accounts and clients at once
- Reporting capabilities
- QB to BT are not easily transferable.
BigTime is a Big Win!
- Entering/tracking time and expenses.
- Reporting capabilities.
- Mobile app.
- I wish there was a button to view all companies logged in your BigTime platform (instead of having to view all projects).
Good and efficient invoice software
- Invoicing
- Project management
- Time management
- Interface
- Layout
- Storing files